TABLE OF CONTENTS

Seaport Enhanced Task Orders Received:

Currently, no task orders have been awarded.

Quality Control Procedures:

Quality Control Procedures are a vital component of RVJ’s internal management control process. These include technical reviews, continuous improvement approaches, and internal communication and project control. This ensures that all activities and tasks are planned and executed efficiently and that all concurrent work is well coordinated, monitored and controlled. This results in professional and timely delivery and ensures that any potential problems or corrective actions will be addressed early in the process. RVJ will fully implement quality control procedures to ensure deliverables submitted to customers meet or exceed contract requirements. The process that leads to quality efforts begins with careful project planning and detailed monitoring.

In order to sustain this commitment to quality, the RVJ Team applies a disciplined product quality review process coupled with top management quality controls and directives. This process provides deliverables that are technically accurate, complete, well written and professional in appearance.

1. Performance Monitoring and Reporting

RVJ places importance on using disciplined methods for monitoring and controlling task activities. Accordingly, it holds project status meetings to complement the reviews at specific phases. These regularly scheduled meetings help to control technical performance, schedules and costs associated with task activities. RVJ’s project monitoring also ensures its ability to meet deadlines. All aspects of its technical organizational, procedural, personnel, corporate support and management capabilities are focused to complete tasks in the allotted time. Its ability to meet deadlines is reinforced by its knowledge and familiarity with the customer’s environment.

RVJ’s established management and control system, which incorporates cost management and technical project details, is used for both measurement and feedback. Its integrated financial reporting and control system is used to plan, monitor and control costs. Each task order is assessed against milestones defined in the task plan and in coordination with the customer’s representative. Thus, RVJ provides a well-integrated control and reporting system.

2. Reviews

To ensure high quality task implementation, all work will be subject to several types and levels of review. The Unit Supervisor will be responsible for examining technical, schedule and cost performance components on a regular basis. The following formal reviews will be scheduled:

·	Initial Review: Develops and identifies milestones, performance measures, potential barriers, strategic context for the project, and conflict and problem resolution approaches.
·	Interim Review: Evaluates progress to date, problems, adequacy of staffing and technical support, preliminary findings and implications, and actual versus planned expenditures. The outcome provides the basis for continuation decisions.
·	Final Review: Provides a summary of activities versus specifications and requirements, review of work relative to performance measures, review of specific products and operations data, budget versus actual expenditures, and specific follow-up plans, if applicable.

3. Problem Resolution

When a deficiency arises, RVJ proposes that a meeting will be held with the customer’s representative to determine the nature of the deficiency and the actions to be taken. After this meeting, the Unit Supervisor with feedback from the personnel associated with the deficiency, will develop an action plan, identify resources and establish timelines for the correction of the deficiency. This action plan will be communicated to the appropriate personnel for implementation. The deficiency will be inputted into RVJ’s deficiency database, where it will be monitored until it is corrected expediently.

4. Internal Cost Controls

RVJ has established an automated Cost, Schedule, Status, Reporting (CSSR) System to track and monitor the status of all tasks, estimated resources, and actual resources expended. RVJ’s system can support multiple activities, monitoring and tracking task assignments, maintaining inventory and producing reports. The CSSR System is capable of maintaining financial and schedule controls of all contracts to a third level indenture (i.e., contract, task, and subtask). Thus, RVJ has the capability to apply tracking controls to the subtask level for in-depth monitoring of all assigned, scheduled and funded responsibilities. These controls are initiated as part of the budget preparation process. The CSSR System also has the capability to schedule, allocate personnel and maintain personnel records, including resumes and time worked. As a result, RVJ has sufficient data to control the planned expenditure of direct labor resources. The major elements of RVJ’s CSSR System are as follows:

· Cost Control Procedures. Actual costs and schedules (task/subtask progress) are compared to the planned cost and schedule profiles, variances identified, corrective actions taken and results monitored. Costs reporting by the Unit Supervisor must be compared with validated charges for accuracy and certification prior to invoicing.

· Schedule Progress. Schedule progress is reported in terms of percentages completed, which are validated against the budget man-hours/schedule for consistency of effort and productivity.

· Validation of Charges. Charges to the contract will be made only with the written verification of the Unit Supervisor. Similarly, significant changes in the level of effort (man hours) and schedule can only be made with the concurrence and approval of the customer. Each of the cost and schedule control elements is applied to direct labor and any other valid costs. Corrective actions are monitored on a weekly basis to identify requirements for additional corrective actions should they become necessary. RVJ’s operating methodology for cost estimating, expenditure tracking, and performance monitoring will provide RVJ with accurate, reasonable and effective cost controls.

· Financial and Performance Reporting. RVJ is fully in accordance with customer’s requirements for periodic reports. Financial accounts will be maintained under a contract by task levels. Data will be collected and accumulated both by contractual task and funding category, if possible. The RVJ Financing Accounting System will compile information provided by the Unit Supervisor pertaining to each task, including labor-hour data by category, names of employees charged to each labor category, and all applicable direct charges. The monthly reports of expenditures to date will be reviewed in-house by the appropriate members of RVJ’s Customer Project Office prior to the submission to the customer’s representative. Any necessary corrective actions will be approved by the customer’s representative.

RVJ Seaport information point of contact:

Mr. Steve Hawkins
Vice President
(301) 863-9007